Choice bits from Leonard Berry's book

Fella wrote this:

.....and some of the stuff inside, mixed with my own phrases, which I will remember to think about at work:

"Here science serves, enthroned in architecture and crowned in music." - Jimmy Drummond

"First to comfort, then to heal."

"Don't mess with the desk attendant."

"Investment management."

"Gore another department's ox."

"The traditional triple threat clinician, who excels in practice, education, and research."

"So there is an economic self-interest for people to stay on in positions of authority. That gives you, if you are not careful, a gerontocracy......And it is not healthy!"

"Developing an all-star team."

"With great power, comes great responsibility."

"Customers buy solutions to the problems that bring them to market. In healthcare, patients buy mobility and pain relief, not knee surgery."

"Healthcare cannot be separated from the setting in which it is delivered, and these settings offer myriad opportunities to help calm patients (and their loved ones), to uplift their spirits, and to create a sense of healing."

The stories from pages 231, 251, and 264.